Privacy Policy

PRIVACY POLICY

Welcome to Shiv Shakti Tour Travels Your privacy and the security of your personal information are of utmost importance to us. This Privacy Policy outlines how Shiv Shakti Tour Travels collects, uses, and protects your data when you use our taxi services. By using Shiv Shakti Tour Travels, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

1.1 Personal Information:

• When you create an account with Shiv Shakti Tour Travels, we collect personal information such as your name, contact details, and payment information. This information is essential for processing bookings and ensuring a personalized experience.

1.2 Location Data:

• To provide accurate and timely taxi services, Shiv Shakti Tour Travels collects location data through the use of GPS and other technologies. This information is used solely for the purpose of dispatching and tracking rides.

1.3 Device Information:

• We may collect information about the device you use to access Shiv Shakti Tour Travels, including the device type, operating system, and unique device identifiers. This helps us optimize our services for different devices.

2. How We Use Your Information

2.1 Service Delivery:

• Your personal information is primarily used to facilitate the delivery of our taxi services. This includes processing bookings, dispatching rides, and providing relevant updates.

2.2 Communication:

• We may use your contact information to send you important updates about your ride, service notifications, and promotional offers. You can opt-out of promotional communications at any time.

2.3 Improving User Experience:

• By analyzing data on user behaviour and preferences, we continuously strive to enhance the overall user experience on the Cab Buddy platform. This includes optimizing our app, website, and customer support.

3. Data Security and Storage

3.1 Security Measures:

• Shiv Shakti Tour Travels employs industry-standard security measures to protect your personal information from unauthorized access, disclosure, or alteration. We use encryption, secure servers, and regularly update our security protocols.

3.2 Data Retention:

• We retain your personal information only for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. After this period, your data is securely deleted or anonymized.

4. Sharing of Information

4.1 Third-Party Service Providers:

• Shiv Shakti Tour Travels may share your information with third-party service providers, such as payment processors and technology partners, to facilitate service delivery. These providers are bound by confidentiality agreements.

4.2 Legal Compliance:

• We may disclose your information if required by law or in response to a valid legal request. This includes cooperating with law enforcement agencies to ensure public safety.

5. Your Choices and Rights

5.1 Access and Correction:

• You have the right to access and correct your personal information. You can review and update your details in the Shiv Shakti Tour Travels or by contacting our customer support.

5.2 Opting Out:

• You can opt-out of promotional communications at any time by adjusting your preferences in the app or by contacting our customer support.

6. Changes to Privacy Policy

Shiv Shakti Tour Travels reserves the right to update this Privacy Policy. Any changes will be communicated to users, and continued use of our services implies acceptance of the modified policy.

Thank you for entrusting Shiv Shakti Tour Travels with your transportation needs. We are committed to safeguarding your privacy and providing you with a secure and enjoyable experience.